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LISTED BELOW ARE THE TERMS AND CONDITIONS FOR RENTING OUR VILLA.

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Booking
National & International Calls
Wireless Internet Access
Safe
Rental Period
Payment
Pool Heating
Security Deposit
Climate
Cancellation by Guests
Cancellation by Owners
Safety and Security
Complaints
Disclaimers
Law

BOOKING

The party leader accepts the terms and conditions as set out and shall be binding on the persons listed on the booking form intending to occupy the premises (or any subsequent amendments to this list) by signing the booking form.

No all male parties or parties of guests who are all under the age of 21 will be accepted.

No pets allowed.

For the comfort of guests this is a no smoking villa. Smoking is however permitted on the patio area.

Our home is registered with the state authorities and is in full compliance with all relevant legislation to ensure comfort, security and peace of mind.  The certificates of registration are displayed in the villa by the front door for your inspection.

The villa is fitted with smoke detectors and carbon monoxide detectors  Top

NATIONAL & INTERNATIONAL CALLS

A free national and International calls service is available to all guests with a limit of $5 per stay.  The service is available through Tele3advantage and requires a local dialling number to be called.  This service should not be used for local calls (which are free anyway).  Calls to a mobile phone are more costly.  Excess usage will be deducted from security deposit and an invoice detailing all calls can be supplied.  Top

WIRELESS INTERNET ACCESS

Wireless Internet Access and a computer are provided for guests use. Please note that this service is provided FREE to guests. The owners will use their best endeavours to ensure that the service is available for use, but cannot be held responsible for any failures, or non-availability, of communication lines, hardware or software. Signing of our booking form is a contract between your party and us and within the terms of this contract you agree not to download or save any pornographic, offensive, obscene or illegal material, and abide by the user instructions in the home.

SAFE

A safe has been installed for your use free of charge.  The code must not be changed.  The code will be supplied to you with the villa details prior to your stay.  The code must not be left on display or left in the villa after your stay.  The Management Company have a key for emergency access only, a charge will be levied by them of $60 for the call out, payable locally.

RENTAL PERIOD

The rental period shall usually consist of a Saturday-to-Saturday booking, however other periods are available (please ask for details).  Stays of five nights or less will attract a cleaning fee of £50/$80. The cleaning fee is not charged to guests who stay six nights or longer. The villa is available for occupation from 4.00pm local time on the day of arrival and must be vacated by 11.00am on the morning of departure.  Unless previously agreed with the owner, vacating after 11.00am may incur a charge equivalent to one day's accommodation cost.  Guests can arrange to arrive earlier or depart later if the villa is not already reserved for other guests on those dates.  Top

PAYMENT

A non-refundable deposit of £150/$300 per week of your stay is due within seven days of your provisional booking (i.e. a two week stay will require a £300/$500 deposit), together with your completed booking form.   We will send you confirmation of your booking upon receipt of your deposit. The balance of the payment, plus the refundable security deposit of £200 / $300 (per booking), is due eight weeks prior to your arrival date.  Details of the villa ie direction, Management Company, all codes etc will be sent approximately 2 weeks prior to your trip .  Top

POOL HEATING

Pool heating is available at extra cost.

If the pool heater cannot reach optimum temperature due to adverse cold weather conmditions the owners or management company cannot accept liability.

SECURITY DEPOSIT

A security deposit of £200 / $300 will be required per booking

Guests are solely responsible for any damage or breakages that may be caused to the property or its contents during your stay. We require a refundable security deposit to be paid at the time of your final payment. This deposit will be repaid to your party by cheque as soon as the management company has reported that there is no damage and that you have returned the keys. Our local management company checks our home before you arrive and after your departure and they will advise us of any faults. This may include additional cleaning costs for spillages and stains. We reserve the right to retain the security deposit (in part or full) to cover damage or non-return of the keys. Receipts will be provided for repairs and replacements in the unlikely event that such retention of the security deposit is required. We also reserve the right to pursue a guest for recompense for all damages caused which exceed the value of the security deposit and will require payment within fourteen days of being served notice of this. Florida has a sub tropical climate and every care must be taken with all food, uncovered food can attract insects very quickly. Any added cost for pest control services incurred by lack of care may be passed to you.

Smoking is not permitted in any room of the house, including, but not restricted to, the garage, the bathrooms, the bedrooms or the living, dining or cooking areas. Smoking in the house will result in the loss of all of the security deposit plus any additional costs to cover cleaning, repairs or redecoration brought as a result of smoking.  Top

CLIMATE

Florida has a humid subtropical climate.  As such spiders, insects, bugs, pests, amphibians, snakes and rodents are indigenous to the area.  Their presence is no reflection on the cleanliness of the property.

The villa is treated inside and out periodically as part of a pest and termite control program; however, it is possible that some may appear occasionally.  As we do all we can to try to ensure that this does not occur, please note we accept no liability whatsoever for the presence of any of the above.

In order to try to avoid these entering the villa interior, please do not leave doors and windows open unnecessarily.  All unwrapped food should be placed in the refrigerator as uncovered food can attract insects very quickly.  Any added cost for pest control services incurred due to lack of care on your part may be passed to you.

Please contact our management company immediately in the event of an excessive pest appearance so that these can be dealt with speedily and professionally.

CANCELLATION BY GUESTS

In the event of cancellation by the guests we regret the following costs will apply: 

Failure to pay the final balance by the due date (eight weeks prior to arrival) may result in loss of the booking and deposit. If we do not receive payment we will endeavour to contact the guest but if we receive no payment or communication, then unfortunately we do reserve the right to cancel the booking and retain the deposit. If you have a problem, PLEASE contact us as soon as possible to discuss the matter.

We recommend that all guests take out insurance at the time of booking to cover the holiday, injury, medical and cancellation.  Top

CANCELLATION BY THE OWNERS

In the very unlikely event that circumstances necessitate the cancellation of the booking we will refund any monies paid by the guest (without interest, compensation or consequential loss of any kind). However, the management company will always seek to relocate your booking to another villa of a similar or superior standard. Force Majeure: The owners and their agents accept no responsibility or liability for any loss or damage or alterations to the terms of this booking caused by events beyond the owners’ control including, but not restricted to, war, civil commotion, flight delays or cancellations, technical difficulties with transportation, alteration or cancellation of schedules by carriers, adverse weather conditions, fire, flood, industrial dispute or any other event beyond our control.  Top

SAFETY & SECURITY

To comply with the state fire regulations, under no circumstances may more than the maximum numbers of persons identified on the booking form occupy the property.

The swimming pool is used entirely at the guest’s own risk. No diving is allowed and children must be supervised at all times while in the pool area. Glass is not permitted in the pool area at any time. Please use the plastic items provided. In line with Florida law a retractable safety fence is in place around the pool, this is to ensure children cannot enter the pool without the knowledge of the adults in the party. The guests are solely responsible for the correct use of this very important safety device.  Pool door alarms are on each door to the pool area.  These emit an audible warning that the door has been opened.  The sound can be paused for 30 seconds by an adult to allow exit to the pool area.  No attempt should be made to disconnect these.   Top

COMPLAINTS

In the unlikely event of a problem arising while you are on holiday (relating to the villa) you should immediately contact our management company who will seek to resolve the matter speedily. For real emergencies (relating to the villa) they are available 24 hours.  Your satisfaction with our villa is paramount to us and should you consider that the matter is of such a serious nature, we ask you to contact us directly as soon as possible or within fourteen days of your departure from our villa. However, please note, if the problem has not been reported to the management company then we cannot accept any responsibility.    Top

DISCLAIMER

Liability - The property is privately owned and neither the owners nor the management personnel accept any responsibility whatsoever for personal injury, accidents, loss or damage to persons or personal effects, however caused.

The owners and their agents reserve the right of entry at any time. (This includes such workers as pool maintenance, gardeners etc)

Brochure description: whilst all information supplied in the brochure is deemed to be correct to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form part of any contract.  Top

LAW

This contract is subject to and shall be constructed in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

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